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Customer Reviews


Complete customer satisfaction is important to us at Thomas Towing & Transport, and it shows; read what our customers have to say about their experiences working with us.


“Professional & friendly staff at affordable prices. I highly recommend this business if you ever find yourself broken down, with a flat tire, in a ditch ANYTIME a towing service is needed.”
-April J.

“Thomas Towing has been there when we needed them and even went the extra mile by taking me to the car rental place as well.”
-Barbara Smith 

“So impressed with integrity of the man who came to help me Wednesday evening when my truck wouldn't start at all! When he arrived he was able to start it, and didn't charge me. That kind of professional courtesy and kindness will be remembered and shared! THANK YOU FOR MAKING A VERY ROUGH DAY, MUCH BETTER!”
-Tiffany Wilson Jones 

“This company was fantastic. Joshua was so professional and made me feel so relieved when my daughter flipped her 4 wheeler into the marsh. I will recommend them to everyone I know time and time again. Thank you so much! Great company, cheap and honest!”
-Lisa Moscato Lemay  

“Tom helped my company get our broken down F350 dually truck from Benson, NC back to ILM. He's always been super helpful and kind with anything I've needed help with. I highly recommend them!”
-Missy Hardy 

“Great experience with Thomas. He saved us from a Friday rush hour fiasco and could have charged an arm and a leg. Very honorable and trustworthy. “Great service when we needed it. Such a pleasure to meet people like Thomas!”
-Tod Manning

“Excellent professional service. They responded within minutes of my call. The driver was very helpful, patient and knowledgeable - he had my best interests in mind and helped me to select the best repair shop.”
-Chris Schwartz

“Fantastic Service! This company knows what they're doing and they know how to do it! I couldn't be more pleased with the assistance I received today. They showed up quickly with a smile! I'm very impressed and glad I could call on such a great company in a pinch! Thank you guys!”
-Devin Blakley

“Fast, friendly service! Tom and his crew have always been helpful and will go above the standard to help in a time of need!”
-Bradley Walter

“These guys saved me from being stranded on the side of the road. I want to genuinely thank you for the friendly help and fast attention. I was stranded, they could have charged me MUCH more but were honest and VERY fair. Don't hesitate to use them!”
-Nick McKenzie

Thomas Towing & Transport offers instant towing receipts via the SQUARE app that allows instant customer feedback. Here are just a few comments from our happy customers.
7/1/16, 10:12 pm
Timely, professional, friendly, and priced fairly. When I need a tow, I will go nowhere else.
6/11/16, 9:11 am
Thomas Toby is top notch!!!
4/17/16, 5:55 pm
Towing. The towing guys where awesome. Super friendly, very nice and professional and made the experience painless and fun. I would recommend this towing company to anyone in need of their service!
4/15/16, 5:17 pm
Square Receipt Thanks! Just wanted to let you know the driver was very helpful and courteous. Gayle.
3/28/16, 5:04 pm
Joshua was professional, polite, and a great ambassador for your company.
3/4/16, 2:12 pm
These guys were GREAT to work with. Everything was on point very happy. Highly suggest using them A+ all the way around. Thanks guys!

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